05 Jun Corona Virus Update – Kids Birthday Parties & Sleepovers
Dear Valued Guest of uShaka Marine World
In light of the COVID-19 pandemic, we are reaching out because as an uShaka Marine World guest, you are part of the family and during these rapidly changing times, we need to stick together.
Our thoughts are with those affected by the global outbreak of COVID-19. We want you to know that we are closely monitoring the situation and responding to the changes every day, whilst sticking to the guidelines provided by the World Health Organization and the National Department of Health. uShaka kids World together with our Kids Birthdays and Sleepovers will remain closed until we reach level 1 of the national lockdown.
Birthday Bookings and sleepovers:
- All bookings for our different kids offerings have been cancelled until further notice.
- Our clients have an option of postponing their functions to a later date when the pandemic has cleared or cancelling their bookings.
- Cancellations may be made and a full refund will be paid back to the client when we reach level 1 due to our bookings department being closed.
- All bookings that were made from the 25th of March 2020 to date and deposits were paid into our uShaka Marine World account will be refunded in full. clients will be contacted by our admin staff when we resume for operation in level 1 to arrange for their refunds.
Thank you for your pateince and understanding during these uncertain times.